In Bouncing Back From a Bad Mark: Part A, we looked at the steps you should take to move on from feelings of failure and how to rebuild your confidence.

But the most important thing to remember is that you’re not alone.

The services at UON aren’t just there for show; there are people behind these services who want to see you achieve your goals.

Understanding Content

If you’re struggling with the content don’t sit there in silence, ask for clarification and help.

I guarantee there are quite a few other students in class struggling as well and you’ll be helping everyone.

If the idea of raising your hand fills you with social dread then attend a PASS session, or find a text that explains the subject in less academic terms. Academic language can be difficult to decipher and absorb, thankfully there is a huge industry devoted to translating what at first can appear as gobbledygook into simpler language.

You can also post or lurk in the discussion groups on Blackboard, form small study groups with some other students or join a related university club or society.

Study Skills

If you’re having trouble maximising your study, achieving a study/work/life balance or developing a routine that works for you, Leaning Development can help you in every area you can imagine. You can also access online versions of these resources through Blackboard, or sign up for a workshop.

Writing Skills

Mastering academic writing doesn’t come easily. Again, help is available to you with through Learning Development. Sign up for a workshop, they’re available for almost anything you can imagine from referencing through to course specific guides. Soon you’ll constructing an essay plan, structuring a paragraph and referencing live a maven. You can even have them look over your next assignment and give you feedback before you submit.

If you’re having trouble with reading skills, referencing, finding resources for study or writing, our librarians are an amazing group. You can even book a session with one for some in-depth help.

Peer Writing Mentors are also a great service where you can learn how to enhance your academic writing. These mentors are students who excelled in their courses, and are a wealth of knowledge when it comes to nailing the marking rubric.

Maths and Stat

If you’re struggling with mathematics or statistics, firstly, my deepest sympathies, secondly, make an appointment with a Learning Advisor who specialises in this area or sign up for a workshop.

Career goals

Having an end-goal at university is a great motivator. It gives you a reason to slog on, helps focus your research and assignment choice and inspire you to achieve. If your goals have changed since you were a wide-eyed idealist when you enrolled, or have gone up in smoke after a brutal reality check, why not have a chat with a Program Advisor, Student Advisor, or our Career Hub? They can help you rediscover your path or find a new one for you.


Health is a huge factor in your success as a student and as a human. It is really important that you find a balance. Be it mental, physical, social, sexual or financial, poor health in any area of your life will eventually seeps in to every other facet. The university has an abundance of resources here. Your first step is to contact a Student Support Advisor, they’re an amazing team of people who can help you with all sorts of issues. Being a student at UON gives you access to mental health servicesdisability supporta GPindigenous and foreign student support, an LGTBI networkclubs and societies, a gym with links to sporting clubs, dieticiansfinancial aidfree legal advice, you name it. If you’re having an issue with the university itself, perhaps you feel you are being treated inequitably, victimised or harassed by a member of staff you can find an advocate to help you.


Remember, failure is verb not a noun, and you are now part of an enormous network of professionals and volunteers who want you to succeed and thrive.

Chin up, and good luck.


Jace is a second year Human Geography student trapped in a mature-aged student's body. He likes cooking, maps and sitting on his hands during tutorial so he doesn't become 'that guy'.

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